Call Out Fee Explained

Throughout this blog post, we will help explain to our clients whether or not you may be required to pay a “call out fee”

These Are The Reasons Why We May Have To Charge You A Call Out Fee:

 – Paying the team member(s) who travelled to and from your job for their time $300 – $600 MAX.

 – Paying for tolls (if there is any) to and from your job site.

 – Paying for petrol to get to your job site and back for ALL the labourers who are travelling 40KM+ to get to your job site needs to be added as it may add several hours to their day just to reach your job site and then arrive back at there home as well as the petrol expenses to do so.

 – Paying for things such as running expenses of the vehicle/vehicle maintenance/vehicle repairs for long-distance travels work.

– Travel charges (Long Distance site inspections) – We travel up to 100KM sometimes as we are a long-distance business.

– We DO NOT charge a “Call Out Fee” just to simply attend your property, its ONLY for clients seeking our services that are over 40KM+ away from our office in Brookvale.

– We DON’T charge extra rates for weekend work (We DON’T charge “weekend rates”, almost EVERY other business does this).

– We DON’T charge extra rates for public holidays (Almost EVERY other business charges extra for public holidays).

– We work 365 days of the year 6:00 AM – 10:00 PM (Almost NO other business works 365 days of the year and they normally shut by 5:00 PM).

– We DON’T charge extra rates for night work (Almost EVERY other business does and has MASSIVELY increased prices for night work).

– We are one of the ONLY businesses in NSW that does all of the above.

– Most companies that advertise that they DO NOT charge a call-out fee, are simply just adding the call-out fee cost to their rates in other areas of the quote without you knowing.

(Thank you for your understanding).

How Do We Work Out How Much To Charge You For Your Call Out Fee?

– Depending on travel distance
– Petrol required
– How many labourers are travelling to and from your location
– How many days are required to complete your job
– The call out fee is split between our entire team of labourers so it ends up being a very small amount split between them

– So if 3-5 labourers have to travel say 30KM for a 2-3 day job a $300 call-out fee turns out to be very little split between 3-5 people.

–  70KM for a 2-3 day job a $450 call-out fee turns out to be very little split between 3-5 people.

–  100KM+ for a 2-3 day job a $600 call-out fee turns out to be very little split between 3-5 people.

(Thank you for your understanding).

Please visit the following website for more information on Call Out Fees
NOTE: These websites have NO relationship or connection to Carpet Removal Sydney, these are simply being supplied for further information and guidance for our customers:

https://www.choice.com.au/home-improvement/building-and-renovating/design-and-trades/articles/tradie-call-out-fees

https://www.twomen.com.au/blog/removalist-call-out-fees-explained

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